Shipping & Delivery Times

All orders are processed and dispatched from Portugal. We work with CTT and selected international logistics partners to make sure every piece arrives in perfect condition.

Orders confirmed by 2pm on working days are processed the same day. Orders placed after that time or at the weekend are processed on the next working day.

Mainland Portugal

2 to 4 working days · CTT
Up to 0.5 kg: €3,49
0.5 to 2 kg: €4,99
Over 2 kg: €6,99
Free delivery on orders from €75

Azores & Madeira

5 to 9 working days
Up to 0.5 kg: €8,99
0.5 to 2 kg: €12,99
Over 2 kg: €18,99

Spain

Standard shipping: €8,99 · 3 to 6 working days
Free delivery on orders from €120

European Union

Standard shipping: €15,99 · 6 to 12 working days
Free delivery on orders from €200
Includes: Germany, France, Italy, the Netherlands, Belgium, Austria, Poland, Sweden, Denmark, Finland, Ireland and the remaining EU countries.

Non-EU Europe

Standard shipping: €21,99 · 7 to 14 working days
Includes: United Kingdom, Norway, Switzerland.
Orders to the United Kingdom and Norway may be subject to customs charges or local VAT payable on delivery — these are the customer's responsibility.

North America & Brazil

Standard shipping: €34,99 · 12 to 25 working days
Includes: United States, Canada, Brazil.
Orders may be subject to import charges, customs duties or local VAT, which are the customer's responsibility.

Asia-Pacific & Middle East

Premium international shipping: €44,99 · 12 to 25 working days
Includes: Australia, Japan, South Korea, Singapore, Hong Kong, United Arab Emirates, New Zealand, Israel, Malaysia.
Orders may be subject to import charges and local customs duties, which are the customer's responsibility.

Order Tracking

You will receive an email with your tracking number as soon as your order is dispatched. Tracking becomes active 24 to 48 hours after dispatch.

Delivery Times — Important Note

The times indicated are estimates based on our logistics partners' track record and do not constitute a delivery guarantee. External factors such as customs congestion, strikes or weather conditions may cause delays beyond our control. For urgent orders, contact us before checking out — we can look into express shipping options subject to availability.

Incomplete Addresses

Please check your shipping details carefully before confirming your order. We are not responsible for delays or returns caused by an incorrect or incomplete address.