Shipping policy
Shipping Policy
JUST ONE MORE ships domestically and internationally to the destinations available at checkout.
The delivery times and shipping costs below are estimates and may change without prior notice due to:
periods of high demand;
promotional campaigns;
seasonality;
logistics delays;
strikes;
operational failures;
fuel changes;
carrier fees;
customs procedures;
external factors beyond our reasonable control.
Delivery Times
Estimated delivery times vary by destination:
Mainland Portugal: 3 to 7 business days
Azores & Madeira: 5 to 10 business days
Spain: 3 to 7 business days
European Union: 5 to 10 business days
Non-EU Europe (United Kingdom, Switzerland, Norway): 7 to 14 business days
North America & Brazil: 10 to 20 business days
Premium International (UAE, Australia, Japan, Singapore and others): 10 to 20 business days
The delivery times shown are indicative only and do not constitute an absolute delivery guarantee.
Shipping Costs
Mainland Portugal
3,49€ – 6,99€ (depending on weight)
Free shipping on orders over 75€
Azores & Madeira
8,99€ – 18,99€ (depending on weight)
Spain
8,99€
Free shipping on orders over 120€
European Union
15,99€
Free shipping on orders over 200€
Non-EU Europe
21,99€
North America & Brazil
34,99€
Premium International
44,99€
The applicable shipping costs will be shown and confirmed at checkout before the purchase is completed.
Customs and Import Fees
Orders shipped to countries outside the European Union may be subject to:
customs duties;
local VAT;
import taxes;
carrier administrative fees.
These amounts are the customer's responsibility.
Carrier Responsibility
Once the order has been dispatched, delivery depends on the logistics operation of the responsible carrier.
JUST ONE MORE cannot be held liable for:
external delays;
customs holds;
logistics failures;
strikes;
failed delivery attempts;
events beyond our reasonable control.
Delivery Address
The customer is responsible for ensuring that the shipping details provided are correct and complete.
JUST ONE MORE is not responsible for:
incorrect addresses;
incomplete details;
recipient absence;
failure to collect the order;
returns due to an error attributable to the customer.
If the order is returned to sender for a reason attributable to the customer, new shipping costs may be charged.
Updates and Changes
JUST ONE MORE reserves the right to:
update rates;
change carriers;
modify delivery times;
adjust shipping conditions;
change free-shipping thresholds;
whenever necessary due to:
logistics costs;
operational changes;
inflation;
fuel;
external fees;
market conditions.
Contact
For questions about shipping and deliveries:
JUST ONE MORE
Lisbon, Portugal